180 yuan wig, wash once it is broken?

12315 hotline: This product has not been included in the mandatory three-pack policy

On October 23, the reporter saw in a jewelry store in South Korea that Ms. Wang, who lives near the drilling company, was negotiating with the owner: “I have washed it once, but I haven’t worn it yet. Then I don’t spend money?”

It turned out that Ms. Wang bought a wig from the store on October 21, because she felt that it was a new purchase. Many customers may have tried it, so I want to wash it before I wear it. Unexpectedly, this washing does not matter, not only the hair style changed, a lot of hair is buckled, the wig after washing looked at the chaos, and could not wear it.

12315 hotline: wigs are not included in the three-package regulations, can be handled by visual convention

In response to Ms. Wang’s claim for compensation, the owner of the jewelry store explained, “If the customer does not clean the wig in the correct way, we cannot guarantee that the wig will not be damaged. At the time, the customer did not say that she was buying the wig for the first time, and we are not I know that she won’t wash it, or check it out before cleaning. How can I wash it? Now it’s so convenient to go online.” In the case of Ms. Wang’s encounter, the reporter consulted 12315 and learned that “according to the information currently available, wigs like this. The product has not been included in the national mandatory three-package regulations, but some brands with higher grades may have their own three-package regulations. If the customer finds a problem after purchasing the wig without the three-package, it can be handled according to the agreement between the two parties. This situation should be a human factor, regardless of whether the product has three guarantees, the merchant can not compensate."

Barber shop: cleaning wigs can go to the barber shop, the same price as a real haircut

The reporter learned from several barbershops such as Xicheng Kenbang and Dongcheng Wenliang that they all provide services for cleaning wigs and also receive wig haircuts at the same price as real haircuts. “A few days ago, a host came to our store and wanted us to clean her hair and design the shape. The fee we charged was 30 yuan.” The price of haircuts for different hairdressers is different. “See what you want.” Well, if we only care about Liu Hai, our store is 12 yuan, if it is the head, it is 24 yuan." Xicheng a barber shop staff told reporters.

Expert: Long-term wear of wigs is harmful to health

Long-term perm, hair will destroy the hair follicle growth, but there are a lot of people because of the professional relationship is often necessary to do hair styling, wigs became the first choice. If you need to wear a wig frequently, the reporter consulted the relevant experts to get advice: First, people with more sensitive body should not wear it, because the wig will have a certain impact on the skin of the head. If it is a person with skin diseases such as eczema and dermatitis, Frequently wearing a wig may aggravate the condition; second, choose a good quality, breathable wig to minimize the impact of the wig on the metabolism of the scalp; third, try to reduce the wearing time and keep the wig clean and dry, so that Conducive to the health of the scalp, can also extend the life of the wig.